Privacy Policy

At JK'S Cannabis ("we," "us," or "our"), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our store in Smiths Falls or use our website.

We adhere to the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario provincial regulations regarding cannabis retail.

1. Information We Collect

We collect only the personal information that is necessary for the purposes of serving you and complying with the law.

A. Information You Provide to Us

• Age Verification: To comply with Canadian law, we are required to verify that you are at least 19 years of age. We may review your government-issued ID in-store or online, but we do not record or store your ID details unless required by law for a specific transaction record.

• Transaction Data: If you purchase cannabis products, we may collect payment information (credit/debit card details) via our secure payment processor.

• Customer Accounts & Loyalty: If you choose to join a membership or loyalty program, we collect your name, email address, and phone number.

• Inquiries: If you contact us via email or our website contact form, we collect the information you provide to respond to your request.

B. Information Collected Automatically (Website) Our website is powered by Hostinger. When you visit our site, we may automatically collect:

• Device Data: IP address, browser type, and operating system.

• Usage Data: Pages viewed, time spent on the site, and referring URLs.

• Cookies: We use cookies to verify your age session (age-gate) and analyze website traffic. You can control cookie preferences through your browser settings.

C. In-Store Video Surveillance For the safety of our staff and customers, and to comply with AGCO regulations, our Smiths Falls location is monitored by video surveillance (CCTV). Signage is posted at the entrance to advise you of this recording. Footage is stored securely and only accessed if there is a security or legal incident.

2. How We Use Your Information

We use your data for the following purposes:

• Compliance: To verify your age and ensuring we do not sell to minors.

• Service: To process transactions, orders, and pickups.

• Communication: To answer your questions or, with your explicit consent, send you newsletters or updates about new products (you may opt-out at any time).

• Security: To protect our business, staff, and customers from fraud or theft.

3. Sharing and Disclosure

We do not sell your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, website hosting, email services). These parties are contractually obligated to keep your data secure.

• Legal Requirements: If required by law, we may disclose information to the Alcohol and Gaming Commission of Ontario (AGCO), law enforcement, or other government bodies.

4. Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

• Security Measures: We implement physical, organizational, and technological safeguards to protect your data (e.g., locked filing cabinets, restricted access, encryption, and secure servers).

• Data Storage: Your digital data may be processed and stored on servers located in Canada or internationally via our service providers.

5. Your Rights

Under PIPEDA, you have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Withdraw Consent: Withdraw your consent for secondary uses of your data (such as marketing emails) at any time.
  
  

6. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact:

JK'S Cannabis 12 Main Street West , Smiths Falls, ON, K7A 1M5,
Email: info@jkscanna.ca
Phone: +1-613-485-0844